Dominican Republic

The Dominican Republic has extensive mobile phone and land-line services.The Dominican Republic has Cable Internet, ADSL, WIMAX, EV-DO and UMTS/HSDPA in most parts of the country. Projects to extend Wi-Fi (wireless internet) hots spots have been undertaken in Santo Domingo. The most important companies in mobile telephony are:

Claro - owned by América Móvil

Orange – owned by France Télécom

Viva – owned by Trilogy International Partners

Tricom - owned by Tricom, S.A

Compañia Dominicana de Telefonos, C. por A. (Claro)
Claro is the largest telecommunications company in the Dominican Republic. Claro has services over CDMA 1xEV-DO in 800/1900 MHz, GSM/GPRS/EDGE in 850/1900 MHz and 3G UMTS/HSDPA service in the 850 MHz band.

APN settings
 * username: (blank) (or) claro
 * password: (blank) (or) claro
 * APN name: internet.ideasclaro.com.do

Orange Dominicana S.A. (Orange)
Orange Dominicana launched, in February 2010, its 3G network in an HSPA 7.2 Mbps version and aims to cover 50% of the population before the end of 2010. It supports GSM/GPRS/EDGE/900 MHz UMTS/HSDPA technologies. APN settings
 * username: orange (or) blank
 * password: orange (or) blank
 * APN name: orangenet.com.do (or) orangeworld

Trilogy Dominicana S.A. (Viva)
Viva supports CdmaOne/CDMA2000 1x/CDMA2000 EV-DO/GSM/GPRS/EDGE technologies.

APN settings
 * username: viva
 * password: viva
 * APN name: edge.viva.net.do

Claro
Claro offers following prepaid packages: You can order one of the above packages either at any Claro Customer Service Centre/authorized distributor or from Claro online store (here)

Also Claro offers BlackBerry services for its customers including prepaid users:

How to top up
You can top up your Claro account:


 * Online
 * using recharge vouchers or PINs

When recharging the service you have limited number of days to use up your balance, and depending on the recharged amount you get additional bonuses:

Note: Electronic top-up are available from RD$ 20 / 0.51$. Messaging and Navigation bonuses are valid for 15 days, and are cumulative only if the customer makes other recharges. If not recharged at the indicated time they'll expire.

Orange
You can surf the Internet from your prepaid Orange mobile smartphone for RD$ 0.05 / 0.0013$ per Kb (incl. tax).

Orange offers only one plan of Prepaid Mobile Internet for you laptop/PC:

You can activate Mobile Internet from Orange in any of Orange commercial offices, at any Orange Shop, and through their site or by dialing *555.

Orange also offers prepaid BlackBerry services. The plans are as follows:

To activate one of the above BlackBerry plans bring your BlackBerry to the nearest Orange office and a representative from the Customer Service will activate the service. To renew the activation of your prepaid Blackberry plan, just send an SMS to 2400 with the number of days to renew:


 * 1 day : SMS to 2400 with the number 1.
 * 1 week (7 days): SMS to 2400 with the number 7.
 * Fortnight (15 days): SMS to 2400 with the number 15.
 * 1 month : SMS to 2400 with the number 30.

For example: If you're subscribed to BB Internet plan Full and you want to renew your subscription for 15 more days (it'll cost you RD$ 650 / 16.66$) send an SMS to 2400 number of days you want to be subscribe for, in this case it's 15.

How to top up
You can recharge your Mobile Internet account using one of the following options:

1. If you have a credit card registered in Orange you have the following ways to recharge:
 * Website - Go to http://www.orange.com.do/recarga with the amounts from RD$ 50 / 1.28$ to RD$ 1500 / 38.46$. To reload you must know the number of your data plan. Select Mi cuenta (My Account), enter the number of your data plan and the password for Customer Service.

2. If you have no credit card registered in Orange you have the following ways to recharge:
 * IVR recharge - with the amounts from RD$ 50 / 1.28$ to RD$ 1500 / 38.46$. You should know the number of your data plan. Dial * 225 from your Orange mobile or call 809 859-6225 from any phone and follow the instructions.
 * Orange recharge card - these cards are available in various retail outlets nationwide (with the values RD$ 30 / 0.77$, RD$ 60 / 1.54$, RD$ 100 / 2.56$, RD$ 200 / 5.13$ and RD$ 300 / 7.69$). You need to know the number of your data plan. Dial * 225 from Orange mobile or call 809-859-6225 from a landline and follow the instructions.


 * Direct recharge - it is available in retail stores nationwide in various amounts from RD$ 50 / 1.28$ to RD$ 1500 / 38.46$. Apply for direct recharge of the amount of your choice and indicate the phone number of the data plan you want to top up. The amount will be credited automatically and in real time, you will receive a confirmation of your recharge (the amount and validity period of the amount recharged will be indicated in the confirmation).


 * via ATMs of ATH network - available in all ATH networks nationwide in amounts of RD$ 50 / 1.28$, RD$ 60 / 1.54$, RD$ 100 / 2.56$, RD$ 200 / 5.13$, RD$ 300 / 7.69$ and RD$ 500 / 12.82$. Follow the instructions on how to recharge found in the ATM machine.

Viva
Mobile Internet for prepaid plans costs RD$ 0.07 / 0.0018$ per KB transferred

3G Prepaid Mobile Broadband Internet offers from Viva:

Also Viva offers Free Interjet service - these are prepaid Internet plans which let you pre-load you account for the duration from 1 to 6 months at the speed up to 3.1 Mbps.

Tax is not included.

There are several prepaid BlackBerry plans offered by Viva:

You can top up your BB by all available means either via card or using electronic recharge. You can activate BB service by dialing #222# then pressing Send and following the menu instructions. To activate prepaid BlackBerry ® Full service for the first time you must make a minimum recharge of RD$ 195 and enjoy 7 days of BlackBerry ® Full.

How to top up

 * Viva Cards : dial * 75 for CDMA or #999* < recharge PIN ># for GSM;
 * Remote Reloads : 809-503-2527 or * 77;
 * ATH networks ATMs;
 * Electronic Recharge in supermarkets, drugstores, grocery stores or in self-service machines of Disa Shop, LEIDSA lotus machines, Vimenca, Union Telecard points, points of Banca Real and Bancas Kind;
 * via credit card: call 811 (toll free) from your Viva mobile;
 * Electronic Recharge from the U.S. and Spain.