Guatemala

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Contents

[edit] Cellular Operators

[edit] Claro

Claro is the largest mobile phone network in the Americas, it is part of the Mexican telecom group América Móvil.Claro Guatemala launched UMTS/HSDPA (1900 MHz) network in Guatemala , with 1.8 Mbit/s of download, the network was update to the first UMTS/HSPA network as a trial for América Móvil, the network have coverage in all capital cities, reaching up to 40 cities with UMTS/HSDPA coverage and 7 cities with HSPA.

APN settings

  • username: (blank)
  • password: (blank)
  • APN name: internet.ideasclaro

[edit] Movistar

Movistar Guatemala is the Guatemalan company for international company communications provider Movistar, under Telefónica. CDMA 1x EVDO Rev A 1900 mHz and GSM/GPRS/EDGE 1900 mHz, UMTS/HSPA 1900 mHz (7.2 Mbit/s) with data services only available.

APN settings

  • username: movistargt
  • password: movistargt
  • APN name: internet.movistar.gt

[edit] TIGO

TIGO or just COMCEL is a mobile phone service provider company owned by the international mobile phone company Millicom or just MIC. TIGO launched their 3.5G data network operating on the HSDPA 850 MHz band, and is currently the only 3.5G network in Guatemala, as well as the one with least speed caps (a cap of 3.6Mbit/s has been set) while other networks (such as Claro) cap their network at around 1.5Mbit/s.

APN settings

  • username: (blank)
  • password: (blank)
  • APN name: broadband.tigo.gt

[edit] Prepaid plans

[edit] Claro

Claro offers the following prepaid Mobile Internet packages for your handset:

Internet Package Price Data Traffic Included Validity Activation Message
Internet Básico (Internet Basic) 5.00 GTQ / 0.64$ 50 MB 24 hours Internet Básico
Internet Avanzado (Internet Advanced) 8.00 GTQ / 1.03$ 100 MB 24 hours Internet Avanzado
Semana (A week) 50.00 GTQ / 6.43$ 400 MB 7 days 7 Datos
Quincena (A fortnight) 100.00 GTQ / 12.85$ 1 GB 15 days 15 Datos

To enable one of these packages send an activation message to 313 by SMS. These packages are reactivated automatically once expired, but you can cancel any of those whenever you like it. To cancel Message sent FIN to 313. You can also buy your package with a prepaid calling card. Find them in the nearest store.

There are also packages for BleckBerry:

Internet Package Price Data Traffic Included Validity Activation Message
Internet Full 1 día (Full Internet Access for 1 Day) 8.00 GTQ / 1.03$ Unlimited from your phone 24 hours BBFULL
Redes Sociales (Social Networks) 4.00 GTQ / 0.51$ 24 hours BBSOCIAL
Internet Full 15 días (Full Internet Access for 15 Days) 99.00 GTQ / 12.72$ 15 days BBFULL15
Internet Social 30 días (Full Internet Access for 30 Days) 99.00 GTQ / 12.72$ 30 days BBSOCIAL30

To activate any of the packages SMS with activation message to 315. You can deactivate your package anytime your like, send SMS with FIN to 315. You can buy any of the BlackBerry packages also with a prepaid calling card in the nearest store.

There are also prepaid packages for your laptop/PC offered by Claro, the service is called Turbonett Movil

Activation Price Navigation Capability
1 hora (that if for 1 hour) 5.00 GTQ / 0.64$ 250 MB
1 día (that is for 1 day) 15.00 GTQ / 1.93$ 500 MB
7 días (that is for 7 days) 100.00 GTQ / 12.85$ 3 GB
15 días (that is for 15 days) 175.00 GTQ / 22.49$ 5 GB
30 días (that is for 30 days) 325.00 GTQ / 41.76$ 8 GB

All packages have the speed up to 5Mbps (4G) and 1.5 Mbps (3G). Also you can be a modem from Claro

4G modem Price
Huawei E367 630.00 GTQ / 80.96$
ZTE MF626 and Huawei E153 199.00 GTQ / 25.57$

[edit] How to top up

You can top up your Claro account via:

  • Direct Recharge - find an authorized Claro dealer in the nearest store and give him you phone number.

Denominations Available

Cost (incl.tax) Validity Bonus validity
5.00 GTQ / 0.64$ 90 days 1 day
10.00 GTQ / 1.29$ 3 days
11.00 GTQ / 1.41$ 3 days
15.00 GTQ / 1.93$ 3 days
25.00 GTQ / 3.21$ 5 days
27.00 GTQ / 3.47$ 5 days
50.00 GTQ / 6.43$ 15 days
75.00 GTQ / 9.64$ 15 days
100.00 GTQ / 12.85$ 30 days
200.00 GTQ / 25.70$ 30 days
  • Electronic Recharge:

1) Using Visa card

Cost (incl.tax) Validity Bonus validity
25.00 GTQ / 3.21$ 90 days 5 days
27.00 GTQ / 3.47$ 5 days
50.00 GTQ / 6.43$ 15 days
75.00 GTQ / 9.64$ 15 days
100.00 GTQ / 12.85$ 30 days

2) Via banks and ATMs

Cost (incl.tax) Validity Bonus validity
25.00 GTQ / 3.21$ 90 days 5 days
27.00 GTQ / 3.47$ 5 days
50.00 GTQ / 6.43$ 15 days
75.00 GTQ / 9.64$ 15 days
100.00 GTQ / 12.85$ 30 days
200.00 GTQ / 25.70$ 30 days
  • Prepaid Phone Cards:
Card Validity Service Value
BB Social 1 day Twitter, Facebook, MSN, MySpace 4.00 GTQ / 0.51$
BB Full Email, Talk, MSN, Facebook, Twitter, Yahoo! 8.00 GTQ / 1.03$
Mensajitos (Messages) 100 messages 4.99 GTQ / 0.64$
Internet en tu Celular (Internet on Your Phone) Advanced Internet 100 MB 8.00 GTQ / 1.03$
Turbonett 500 MB - speed up to 1.5 Mbps 15.00 GTQ / 1.93$

The cards are available in Claro Shops and at authorized distributors.

  • Cards or pins - These are physical cards or pins you can purchase at retail outlets nationwide. To recharge you just need to call call *333 and follow the steps to enter the code of your card.

Denominations Available

Price (incl.tax) Validity Validity Bonus
10.00 GTQ / 1.29$ 90 days 3 days
11.00 GTQ / 1.41$ 3 days
25.00 GTQ / 3.21$ 5 days
27.00 GTQ / 3.47$ 5 days
50.00 GTQ / 6.43$ 15 days
100.00 GTQ / 12.85$ 30 days
  • Online Recharge - follow here and select Recarga en Linea.
  • via Call Center *9
Price Validity Validity Bonus
50.00 GTQ / 6.43$ 90 days 15 days
75.00 GTQ / 9.64$ 15 days
100.00 GTQ / 12.85$ 30 days
200.00 GTQ / 25.70$ 30 days

[edit] Movistar

Movistar offers the following prepaid Mobile Internet plans for in your handset:

Cost Validity Data Traffic Included Keyword
1.00 GTQ / 0.13$ 1 hour 10 MB HORA
5.00 GTQ / 0.64$ 1 day 75 MB UNDIA
5.00 GTQ / 0.64$ 1 day (everyday collection) 100 MB INTERNET
8.00 GTQ / 1.06$ 1 day (everyday collection) 200 MB INTERNETPRO
10.00 GTQ / 1.29$ a day 75 MB MDIA
30.00 GTQ / 4.00$ 7 days 500 MB MSEMANA
75 GTQ / 9.64$ 15 days 1 GB MQUINCENA
100.00 GTQ / 13.17$ 30 days 1.5 GB MMES
150.00 GTQ / 19.75$ 30 days 3 GB MMESPRO

BlackBerry plans:

Cost Validity Data Traffic Included Keyword Services Included
4.00 GTQ / 0.51$ Daily Recurring Unlimited BBLITE Up to 10 email accounts, ICQ, AIM
6.00 GTQ / 0.77$ BBSOCIAL ICQ, AIM
8.00 GTQ / 1.03$ BBFULL Full navigation

To activate any of the above packages send SMS with the corresponding keyword to 700.

As for prepaid Mobile Internet for your PC/laptop Movistar can offer you some options:

Package Cost Validity Data Traffic Included Keyword
HORA 5.00 GTQ / 0.64$ 1 hour 250MB HORA
4 HORAS 10.00 GTQ / 1.29$ 4 hours 350 MB 4HORAS
DÍA (day) 15.00 GTQ / 1.93$ 1 day 1 GB DIA
SEMANA (week) 75.00 GTQ / 9.64$ 1 week 2 GB SEMANA
QUINCENA (fortnight) 125.00 GTQ / 16.06$ 2 weeks 3 GB QUINCENA
MES BÁSICO (basic month) 145.00 GTQ / 18.63$ 1 month 1 GB MES
MES CONECTA (connect month) 199.00 GTQ / 25.57$ 3 GB MES2
MES DESCARGA (download month) 299.00 GTQ / 38.42$ 8 GB MES3

To subscribe send a text message to number 700 with the corresponding keyword. You can also purchase modem from Movistar:

Plan Cost Promotion
HUAWEI E173 MODEM 175.00 GTQ / 22.49$ 15 days free navigation for the recharge from 15.00 GTQ
CHIP INTERNET 3G 30.00 GTQ / 3.86$ Free 15 days of navigation if you purchase 1 week package
ZTE TABLET ONEPAD 2699.00 GTQ / 346.80$ 15 days free navigation for the recharge from 15.00 GTQ

[edit] How to top up

  • via affiliate Banks
  • via ATMs
  • Online Store
  • in more than 30,000 outlets across the country.
  • To top up using Prepaid cards (* 555) follow these steps:

1. Scratch off the silver band to find out your code.

2. Dial * 555 + code (code from the scratch-off card) and SND, get the confirmation telling you that your recharge has been made. For more detailed instructions on top-up and conditions of use check the back of the recharge card.

Pin electronic - It is a pin printed on a ticket which can be purchased at major retail chains.

  • To top up using electronic recharge (* 123) you need to simply call to * 123 and top up your account using your credit card or debit card:

1. Enroll your phone number with your VISA card in your card issuing bank. Check with your bank how to perform the procedure.

2. Wait for the confirmation from your bank.

3. Once confirmation is received you can make as many top-ups as you want according to the limit of your card.

[edit] TIGO

TIGO offers following prepaid Mobile Internet plans for your handset:

Plan Cost Description Keyword
Plan Hora (an Hour Plan) 2.00 GTQ / 0.26$ Using the Internet from your cell phone for

an hour or up to 10 MB downloads

HORA
Plan Día (a Day Plan) 5.00 GTQ / 0.64$ Using the Internet from your cell phone for

a day or up to 50 MB downloads

DIA
Plan Semana (a Week Plan) 30.00 GTQ / 3.86$ Using the Internet from your phone for

a week or up to 100 MB of downloads

SEMANA
Plan Mes Económico (Month Economic Plan) 65.00 GTQ / 8.35$ Navigate for a month or use 250 MB

Recommended for downloading mail and entering your social networks

MES ECONOMICO
Plan Mes Plus (Month Plan Plus) 145.00 GTQ / 16.63$ Navigate for a month or use 1 GB MES PLUS
Plan Mes Avanzado (Advanced Month Plan) 199.00 GTQ / 25.57$ Navigate for a month or use 3 GB,

use your phone as a modem

MES AVANZADO
Plan Mes Premium (Month Premium Plan) 299.00 GTQ / 38.42$ Navigate for a month or use 8 GB,

use your phone as a modem

MES PREMIUM

To activate any of the plans dial *123# and select Option 2 or you can send SMS with the corresponding keyword to 805.

Also there are prepaid Mobile Internet plans for your laptop/PC:

Plan Cost Description
Plan hora AM (Hour Plan) 5.00 GTQ / 0.64$ Using the Internet for an hour or 200 MB of downloads

between 0:00 and 11:59 am

Plan hora PM (Hour Plan) 10.00 GTQ / 1.29$ Using the Internet for an hour or 200 MB of downloads

between 12:00 and 11:59 pm

Plan Día (Day Plan) 25.00 GTQ / 3.21$ Using the Internet for a day or 1.5 GB of downloads
Plan Semana (Week Plan) 75.00 GTQ / 9.64$ Using the Internet for a week or 3 GB of downloads
Plan Básico (1GB) - Basic Plan 145.00 GTQ / 18.63$ Using the Internet for a month or 1 GB of downloads
Plan Avanzado 4G (3GB) - Advanced Plan 199.00 GTQ / 25.57$ Using the Internet for a month or 3 GB of downloads
Plan Premium 4G (8GB) - Premium Plan 299.00 GTQ / 38.42$ Using the Internet for a month or 8 GB of downloads

[edit] How to top up

With Tigo, your balance takes whatever you want because it never expires, provided that you keep your line active. Your line is no longer active if you've exceeded 60 days without recharge or make a call, or send a text message, MMS or GPRS navigation.

The bonus balance we place on self promotion expires, depending on the amount of your charge:

  • If you top up with 5.00 GTQ / 0.64$ = 3 days
  • If you top up with 10.00 GTQ / 1.29$ = 3 days
  • If you top up with 25.00 GTQ / 3.21$ = 5 days
  • If you top up with 50.00 GTQ / 6.43$ = 15 days
  • If you top up with 100.00 GTQ / 12.85$ = 30 days

[edit] VoIP applications

[edit] GPS and other navigation applications

[edit] Restaurants, hotels and other recommendation applications

[edit] Social Networking applications

[edit] Special Travel applications

[edit] Wi Fi Networks

[edit] References

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